"I Put Off the T-Mobile"
Written by Loi and LP in January 30-31, 2012
LP:
Thank you for calling.
How can I help you today?
Loi:
I need to put off the phone today
LP:
Okay I can help you with that.
Is there a reason that you want to cancel the line?
Loi:
Yes
LP:
Okay what is your name?
And what is the reason?
Loi:
Loiriam
Cos the phone is end of the contract today
That why I need to put off today
LP:
Okay I understand, so do you plan on by not using a phone anymore,
Or are you going with another company?
Loi:
Another company
LP:
Is there recently you do not want to keep your services at T-Mobile still,
Could you know that you can?
Okay all right we are definitely sorry to hear that.
We need to set the line of the last day of the cycle which will be February 6,
Are you taking it this number with your new carrier?
Loi:
I want something new as another company
LP:
Are you going to have the same number with your new service?
Loi:
No
LP:
Okay then yes we will to set the cancellation date which will be February 6,
You will receive one final bill, which will be due on February 27.
February 27 will be your last and final bill with T-Mobile, okay?
Loi:
Okay
LP:
Okay and you also have up to 90 days if you want to reactivate the services.
To just let us know, but other than that I have everything set up for you.
Okay?
Loi:
Okay
LP:
Okay thank you so much
And you have a wonderful day.
